Last Updated: December 2023
1. Introduction
Welcome to Glis Shop, your trusted partner for premium Nordic and alpine skiing equipment. These Terms and Conditions govern your use of our website and services. By accessing skihelmetsale.com and making a purchase, you agree to be bound by these terms, designed to ensure the best possible experience for our community of winter sports enthusiasts.
2. User Obligations and Responsibilities
Account Registration
- Provide accurate and complete registration information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized account activity
Website Usage
- Use the website only for lawful purposes
- Do not attempt to interfere with website security or functionality
- Refrain from automated data collection without permission
- Respect intellectual property rights of all content
Age Requirement
You must be at least 18 years old to place orders or create an account on our platform.
3. Products and Services Description
Product Range
Glis Shop specializes in premium winter sports equipment including:
- Alpine and Nordic skiing equipment
- Technical clothing and accessories
- Ski bindings, poles, and gloves
- Grip wax and maintenance products
- Specialized bags and gear protection
Product Information
- We strive for accurate product descriptions and images
- Technical specifications are provided by manufacturers
- Colors may vary slightly due to monitor settings
- Product availability is subject to change
Service Availability
We proudly serve winter sports enthusiasts worldwide, excluding certain Asian countries and remote regions due to logistical constraints.
4. Order and Payment Terms
Order Process
- All orders are subject to product availability
- Order confirmation does not guarantee final acceptance
- We reserve the right to cancel orders for any reason
- Orders are processed within 1-2 business days
Pricing and Payment
- All prices are in GBP and include applicable VAT
- We accept: Visa, MasterCard, JCB, and PayPal
- Payment is processed securely at time of order
- Customs duties and import taxes are customer’s responsibility
Shipping Information
- Standard Shipping: £12.95 via DHL or FedEx (10-15 business days)
- Free Shipping: Orders over £50 via EMS (15-25 business days)
- Delivery times are estimates and not guaranteed
- Shipping costs for returns are customer’s responsibility
5. Returns and Refunds Policy
Return Timeframe
We accept returns and exchanges within 15 days from the date you receive your order.
Return Conditions
- Items must be in original, undamaged packaging
- Products must be unused and in resalable condition
- All original tags and accessories must be included
- No evidence of use on snow or trails
Non-Returnable Items
- Ski gloves (for hygiene reasons once opened)
- Grip wax and other consumable products
- Apparel accessories removed from original packaging
- Clothing with removed tags or signs of wear
Refund Processing
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Original shipping fees are non-refundable
6. Intellectual Property Rights
Ownership
All content on skihelmetsale.com, including text, graphics, logos, and images, is the property of Glis Shop or our content suppliers and is protected by international copyright laws.
Usage Restrictions
- No commercial use of website content without written permission
- You may not modify, copy, or distribute any content
- Brand names and logos are trademarks of their respective owners
7. Liability Limitations
Product Usage
While we provide high-quality equipment, skiing and winter sports involve inherent risks. Users are responsible for:
- Proper use and maintenance of all equipment
- Following manufacturer’s safety guidelines
- Using appropriate safety gear at all times
- Assessing trail conditions and personal ability levels
Website Liability
- We are not liable for indirect or consequential damages
- Service interruptions may occur for maintenance
- We strive for accurate information but errors may occur
- Maximum liability is limited to the purchase price
Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including severe weather conditions affecting shipping.
8. Privacy and Data Protection
We are committed to protecting your personal information. Our Privacy Policy, available on our website, details how we collect, use, and safeguard your data in compliance with applicable data protection laws.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. We encourage customers to contact us directly to resolve any issues before pursuing formal proceedings.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
Contact Information
For questions about these Terms and Conditions or any other inquiries, please contact our team of winter sports specialists:
Email: [email protected]
Address: Glis Shop, 20 Pepper St, Chester, GB CH7B 2WD
At Glis Shop, we’re committed to supporting your passion for winter sports with the same precision and care that goes into our premium equipment. Thank you for choosing us as your trusted partner on the slopes and trails.
